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Ten Privacy Principles
Leader General Distributors Inc. is committed
to maintaining the accuracy, confidentiality,
and security of your personal information.
As part of this commitment, the following
Ten Privacy Principles govern our actions
as they relate to the use of customer
information. The principles have been
built upon the values set by the Canadian
Standards Association's Model Code for
the Protection of Personal Information
and Canada's Personal Information Protection
and Electronic Documents Act.
Principle 1 - Accountability
Principle 2 - Identifying
Purposes
Principle 3 - Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use,
Disclosure and Retention
Principle 6 - Accuracy
Principle 7 - Safeguarding
Customer Information
Principle 8 - Openness
Principle 9 - Customer Access
Principle 10 - Handling
Customer Complaints and Suggestions
Principle 1 - Accountability
Leader General Distributors Inc. is responsible
for maintaining and protecting the personal
information under its control. Leader
General Distributors Inc. has designated
an individual who is accountable for compliance
with the Ten Privacy Principles.
Principle 2 - Identifying
Purposes
The purposes for which personal information
is collected will be identified before
or at the time the information is collected.
Principle 3 - Consent
Knowledge and consent are required for
the collection, use or disclosure of personal
information except where required or permitted
by law.
Principle 4 - Limiting
Collection
The personal information collected must
be limited to those details necessary
for the purposes identified by Leader
General Distributors Inc.
Principle 5 - Limiting
Use, Disclosure and Retention
Personal information may only be used
or disclosed for the purpose for which
it was collected unless you have otherwise
consented, or when it is required or permitted
by law. Personal information may only
be retained for the period of time required
to fulfill the purpose for which it was
collected or as required by law.
Principle 6 - Accuracy
Personal information must be maintained
in as accurate, complete and up-to-date
form as is necessary to fulfill the purposes
for which it is to be used.
Principle 7 - Safeguarding
Customer Information
Personal information must be protected
by security safeguards that are appropriate
to the sensitivity level of the information.
Principle 8 - Openness
Leader General Distributors Inc. will
make information available to our customers
concerning the policies and practices
that apply to the management of their
personal information.
Principle 9 - Customer
Access
Upon request, a customer shall be informed
of the existence, use and disclosure of
their personal information, and shall
be given access to it. Customers may verify
the accuracy and completeness of their
personal information, and may request
that it be amended, if appropriate.
Principle 10 - Handling
Customer Complaints and Suggestions
Customers may direct any questions or
enquiries with respect to the privacy
principles outlined above or about our
practices by contacting:
Leader General
Distributors Inc. Privacy Officer
500 Madison Street
Winnipeg, MB R3H 0L4
Canada
Phone: 204-775-5323
Email: privacy@leadergeneral.com
If you have questions or concerns regarding
our organization's privacy policy and
practices, you should first contact Leader
General Distributors Inc. directly.
If you do not receive acknowledgment of
your inquiry or your inquiry has not been
satisfactorily addressed, you should then
contact the Privacy Commissioner's Office
at http://www.privcom.gc.ca
(or 112 Kent Street, Ottawa, Ontario,
K1A 1H3), who will then serve as a liaison
with Leader General Distributors Inc.
to resolve your concerns.
What information does Leader General
Distributors Inc. collect? How does Leader
General Distributors Inc. collect this
information, and how is it used?
We collect personal information such as
names, addresses, e-mail addresses and
some demographic information when submitted
by you through our customer registration
process, surveys and/or other information
gathering processes.
Your e-mail address is used only to send
you information you've requested (such
as electronic newsletters), to administer
surveys, and/or to respond to communications
from you. Demographic information is only
used in summary form to assist us in identifying
our audiences and their interests, or
to help us develop conclusions about survey
results. We do not use this information
for other purposes.
We also use "cookies," or small
pieces of information that we store on
users' computers (see definition below),
to recognize returning visitors and monitor
traffic through our site. Cookies identify
you as a unique visitor to our site, enabling
us to effectively aggregate site usage
statistics to improve our Web site and
make it more user-friendly.
If, at any time, you want to correct,
update or delete any of the information
we have collected from you, or you do
not want to receive any further information
from us, let us know by contacting us
at privacy@leadergeneral.com.
Please be sure to include in your message
the means by which such information was
submitted (e.g. our registration or other
information-gathering processes) and the
e-mail address you used so that we can
verify your request.
What is a "cookie"?
A cookie is a small file containing an
ID number that is stored on users' computers.
It is transferred to your hard drive by
a Web server, and can only be read by
that server. A cookie will not transmit
information that you did not provide to
us. Cookies are used, for example, to
help identify unique visitors to a Web
site and/or to help the user access their
own data from a Web server data base.
Does Leader General Distributors Inc.
distribute individually identifiable information
that it gathers to third parties?
No, we do not sell, trade, or disclose
to third parties any customer identifiable
information.
How does Leader General Distributors
Inc. store my personally identifiable
information?
Leader General Distributors Inc. stores
information in secure databases which
can be accessed only by password.
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